News

NEWS

WHAT'S HAPPENING AT VERMONT SOUTH DENTAL

6th August  2020                          COVID-19

Today the Dental Industry moved to Dental Restriction Level 3, as directed by the ADA. In addition to this, the State Government has mandated that we only see patients for urgent dental care.

14th July  2020                          COVID-19

Due to the surge in positive cases, the ADAVB is now recommending that all dental practices in metropolitan Melbourne move to Level 2 Dental restrictions from Wednesday 15th July 2020

7th July  2020                          COVID-19

Stay at Home Restrictions announced for Melbourne

VSD currently still on Level 1 Dental restrictions - Normal operating procedures until advised to do otherwise

25th May 2020                        Email sent to Patients 

We are VERY happy to let you know that we are back to business as usual. 

On May 11 2020 the Government announced
 that Dentists could go to Level 1 operations.

WHAT THIS MEANS

Until we are advised otherwise, we can now work business as usual, with just a few changes. This whole situation is new to us all and we will have to adapt when needed.

You may notice a few changes since your last visit to VSD.

  • We now ask everyone to use the hand sanitiser at reception upon entry.
  • Your temperature will be taken and we will ask a few questions relating to your health and COVID-19.

Tomorrow will be the first day for both dentist's at Vermont South Dental to be working together on the same day since the start of Covid -19 restrictions.

  • If we could please ask patients to arrive as close to their appointment time as possible.
  • If you or a family member that you live with are or previously been feeling unwell, we ask that you call to reschedule your appointment.
  • We are maintaining social distancing where we can. We now have a second patient lounge in a separate room, to cut down the number of people at reception. You may be asked to wait in the surgery until reception is free after your appointment. We have lengthened appointment times, however we may need  to change over the room for the next patient whilst you are waiting.

WE WELCOME YOUR FEEDBACK

It is exhausting for everyone keeping up with all the change.
We would like to let you know that we are truly trying to keep everyone safe. 

We would appreciate your comments. If you think we are doing a great job, we would be appreciative, or if you have suggestions on how to improve, we would also like to know your thoughts so we can take that on board. These are trying times for us all, we thank you for your patience and understanding.

23rd April  2020                      COVID-19  UPDATE

We are Happy to let you know that the Government Health Regulators have advised that restrictions will be lifted from 27th March back to LEVEL 2 OPERATION.

WHAT THIS MEANS

  • We be able to extend our operating hours
  • We have split our Team into 2 groups and will be working on certain days for the time being to cut down the amount of people in the surgery at one time.

It remains essential for everyone’s well-being that we continue to adhere to the appropriate social distancing guidelines.

SERVICES WE CAN PROVIDE ARE:

  • Examinations
  • Simple non-invasive fillings.
  • Restorative (fillings/crowns) procedures using high speed handpieces only provided with the use of rubber dam
  • Non-surgical extractions
  • Medical management of soft tissue presentations (such as ulcers)
  • Clenching and Jaw pain
  • Denture procedures
  • Preventative procedures such as the application of topical remineralising agents e.g. fluoride
  • Orthodontic treatment

Some services remain restricted. The service restrictions relate to the procedures which pose the greatest risk to spreading the virus.

  • HAND SCALING ONLY (no use of ultrasonic scalers)

FROM AN ADMIN POINT OF VIEW

We are in the process of sending out reminders to all patients who have their regular dental check and clean due for April, May and June. It remains vitally important to attend to your general dental health and we urge you to book in an appointment for your regular review.

OPERATING DAYS FOR MARK & TRINH  -   9:00am – 3:00pm

Dr Mark  -      Mondays, Wednesdays and Fridays           

Dr Trinh             - Tuesdays and Thursdays

The new level 2 operations will remain until further notice. We apologise for any inconvenience.

If you’re an “At Risk” or “immune Compromised” individual, please call us for advice in regard to your specific circumstances. In the meantime, we will continue to provide advice & assistance for Dental Issues and treatment that is appropriate to the current restriction levels.

 

UNTIL THEN, KEEP BRUSHING, FLOSSING & WASHING

 

1st April  2020                          COVID-19

REDUCED HOURS - MONDAY- FRIDAY  10am - 2pm

 

31st MARCH 2020                          COVID-19

UPDATED EMAIL TO PATIENTS

Dear Valued Patient, 

As the response to COVID-19 evolves, Vermont South Dental would like to reassure you that we are doing everything we can to provide continued care to keep the practice operating as close to normality as possible. These are unusual and challenging times, which are rapidly changing. As a result, we have and will continue to update our website regularly for those wanting to know more about our current status at  https://vermontsouthdental.com.au/covid-19-update/

We are Temporarily Closed until further notice and Dental visits have been restricted to emergency visits only.

It is foreseeable however, that at some time in the future, we may be instructed to:

  • Be forced to self-quarantine
  • Or even be forced to close for an undefined period

The above instructions will all be a directive of the National & State Government Health response.  We understand the vagueness of the above statement, but at present, there is an ever-evolving discussion on how to reduce the transmission rate of this virus.

We have put in place procedures to provide you with emergency care if required. Subject to government guidelines.
In the case of full closure, it is foreseen that the government will open emergency dental clinics to treat dental patients for pain relief only. This has already occurred in other countries.

Contact Info - During Temporary Closure of VSD

Phone:                 9803 2188 (we will always be contactable on this number)

Email:                   Via our website https://vermontsouthdental.com.au/contact-us/

Text:                      Dr Mark on mobile – 0412 044 561

Message:              VSD on Facebook https://www.facebook.com/VSDmelbourne/

If you are in pain please do not hesitate to contact us

We have put in place procedures to provide you with emergency care if required. Subject to government guidelines.
In the case of full closure, it is foreseen that the government will open emergency dental clinics to treat dental patients for pain relief only. This has already occurred in other countries.

Dental Visits:               

Last week we were restricted to only perform limited procedures that were deemed absolutely necessary, because of this we have been calling all patients with appointments booked up until May and rescheduling them. This is to limit the spread of the virus between patients, staff and the greater community.

Infection Control:              

To limit the spread of COVID-19, Vermont South Dental is taking additional measures to the Standard infection control measures that are practiced. This involves:

  • Wiping of all surfaces that may be touched by individuals in the whole practice from the front to the back door. Treating the whole practice as a treatment room e.g. door handles, reception counter, pens, HICAPS Terminal etc.
  • Removal of all reading materials and toys from the patient lounge
  • Covers are being made for the fabric seating creating a wipe able surface and seating has been altered to provide greater distance between patients
  • Practicing good hand hygiene
  • Keeping an adequate social distance where appropriate
  • Staff staying away if any signs of illness develop, seek medical advice and testing for COVID-19 if appropriate
  • Asking patients to avoid attending and delaying treatment if they have any risk signs as mentioned below:
    • Fever
    • Any new continuous cough?
    • Sore throat
    • Shortness of breath
    • Tummy upset/ Mild diarrhea
    • Have you been self-isolating
    • Are you living with a Covid-19 positive person
    • Have you been tested for Covid-19
    • Have you had a positive Covid-19 diagnosis

Anyone who has been in contact with a person who has been confirmed to have COVID-19 or been overseas recently must have isolated themselves and will not be able to attend. Contact your GP/Doctor/Health Service COVID-19 clinic.

Patients:             

 To assist us to be mindful in trying to help not spread this disease we request that you consider the following;

  • If you are early for an appointment please wait outside or in your vehicle to minimise the number of people in the reception area
  • Upon your arrival to the surgery please use the hand sanitiser
  • Please be seated and be mindful of social distancing
  • Please observe signs showing how to practice good hygiene and coughing protocol
  •  We request that you advise reception if you have used the bathroom, so that it can be wiped down after each use
  • Please advise us immediately if you do become unwell and are infected with COVID-19 after your appointment/treatment
  • In the event that we have to cancel your appointment due to closure, please visit our website as we will keep this updated with our current situation. You will then know when to be in contact with us to reschedule.

In times like these, we must be mindful of others. It is possible that for most of us the illness will come and go, but for those at risk the above measures will help ensure their safety. We thank you for your co-operation, patience and understanding.

We look forward to resuming normal operations when allowed to do so.All the very best everyone, please be safe and take care as we work through these challenging times together.

Kindest Regards,

Dr Mark Oblak

 

27th MARCH 2020                          COVID-19

Vermont South Dental is now at OPERATION LEVEL 3 = RESTRICTED EMERGENCIES ONLY 

The latest information and instruction from the ADA and governing bodies is that we are only to do dental treatment that does not generate aerosols.  We are therefore calling patients with appointments and re-scheduling them. We have been instructed to help reduce the chance of the spread of the virus by treating patients in regard to the following:

LEVEL 3 RESTRICTIONS

Only perform dental treatments that do not generate aerosols, or where treatments generating aerosols is limited to:

  • Management of patients with acute dental pain e.g.endodontic treatment under rubber dam, or extraction
  • Management of significantly damaged upper front teeth (e.g. due to trauma, with restorative treatment provided under rubber dam
  • Soft tissue pathology e.g. ulcers
  • Management of complex medically compromised patients with dental concerns which may compromise their systemic disease
  • Management of those at a higher risk of rapid progression of dental disease due to socioeconomic or cultural factors
  • Management of patients referred by a medical practitioner for medically necessary dental care

Defer all routine recall examinations and dental treatments for patients not fitting the risk categories identified above who present with the following concerns

  • Extractions of asymptomatic teeth without swelling
  • Broken or chipped tooth/teeth
  • Bleeding or sore gums, halitosis
  • Loose teeth without aspiration risk
  • Denture concerns
  • Crown and bridge
  • Scale and clean
  • Clicking/grating in jaw joint

WHAT THIS MEANS

We are calling all patients with ALL appointments for the next few months & rescheduling them. This is a lengthy process and are trying to get through this as quickly as possible . We apologise for any inconvenience & thank you for your understanding.

KEEPING YOU UPDATED

  • We are rescheduling all patients with appointments.
  • Opening hours have been revised and will change over the upcoming months.
  • Opening hours will be updated regularly on our contact page. https://vermontsouthdental.com.au/contact-us/
  • No bookings can be made on line for the time being. We are contacting Health engine to remove this listing but due to the current situation this may take some time.
  • Our Phone will be diverted and will be answered during our normal opening hours so if you do have a problem you will be able to contact us, as at the moment Dentists at VSD are able to see patients for an emergency only.

23RD MARCH 2020                          COVID-19 - OPERATION LEVEL 2

LEVEL 2  =  REDUCTION OF APPOINTMENTS TO HELP REDUCE THE SPREAD RATE As the response to COVID-19 evolves, VSD would like to reassure you that we are doing everything we can to provide continued care to keep the practice operating for the time being as close to normality as possible but we have been asked to help reduce the chance of the spread of the virus by treating patients in regard to the following:

Defer Dental Treatment

  • Defer urgent dental treatment for suspected cases of COVID-19 who meet epidemiological/clinical criteria until COVID-19 status is confirmed.
  • Defer routine dental treatment that is considered to be non-urgent and will not impact on the dental or general health of the patient.

Only Treat Patients with regards to the following

  • Some clinically necessary routine dental treatment using standard precautions for people who do not meet epidemiological/clinical criteria for COVID-19
  • Urgent dental treatment using standard precautions for people who do not meet epidemiological or clinical criteria for COVID-19
  • Emergency dental treatment for: - suspected COVID-19 cases* who meet epidemiological/clinical criteria patients with confirmed                             COVID-19*

* Manage as per ADA COVID-19 Guidelines

FOR OUR CURRENT STATUS SEE https://vermontsouthdental.com.au/covid-19-update/

21st MARCH 2020                          COVID-19

As the response to COVID-19 evolves, Vermont South Dental would like to reassure you that we are doing everything we can to provide continued care to keep the practice operating as close to normality as possible. These are unusual and challenging times, which are rapidly changing.

As a result, we will be updating our website regularly for those wanting to know more about our current status at  https://vermontsouthdental.com.au/covid-19-update/

or visit us on Facebook https://www.facebook.com/VSDmelbourne/

As to update you on the current situation here are a few measures we are taking to ensure everyone’s well being.

Dental Visits:

At the present moment dental visits at Vermont South Dental are occurring as scheduled.

It is foreseeable however, that at some time in the future, we may be instructed to:

  • Only perform limited procedures for a period that are deemed absolutely necessary
  • Limit care to emergencies only
  • Be forced to self-quarantine for two weeks
  • Or even be forced to close for an undefined period

The above instructions will all be a directive of the National & State Government Health response.  We understand the vagueness of the above statement, but at present, there is an ever-evolving discussion on how to reduce the transmission rate of this virus.

In the case of closure, it is foreseen that the government will open emergency dental clinics to treat dental patients for pain relief only. This has already occurred in other countries.

Infection Control:

To limit the spread of COVID-19, Vermont South Dental is taking additional measures to the Standard infection control measures that are practiced. This involves:

  • Wiping of all surfaces that may be touched by individuals in the whole practice from the front to the back door. Treating the whole practice as a treatment room e.g. door handles, reception counter, pens, HICAPS Terminal etc.
  • Removal of all reading materials and toys from the patient lounge
  • Covers are being made for the fabric seating creating a wipe able surface and seating has been altered to provide greater distance between patients
  • Practicing good hand hygiene
  • Keeping an adequate social distance where appropriate
  • Staff staying away if any signs of illness develop, seek medical advice and testing for COVID-19 if appropriate
  • Asking patients to avoid attending and delaying treatment if they have any risk signs as mentioned below:
  • Fever
  • Cough
  • Sore throat
  • Shortness of breath
  • Tummy upset/ Mild diarrhea

Anyone who has been in contact with a person who has been confirmed to have COVID-19 or been overseas within the last 14 days must isolate themselves and will not be able to attend.

Please let us know and CONTACT YOUR GP/DOCTOR/HEALTH SERVICE COVID CLINIC

 

Patients:

To assist us to be mindful in trying to help not spread this disease we request that you consider the following:

  • If you are early for an appointment please wait outside or in your vehicle to minimise the number of people in the reception area
  • Upon your arrival to the surgery please use the hand sanitiser
  • Please be seated and be mindful of social distancing
  • Please observe signs showing how to practice good hygiene and coughing protocol
  • We request that you advise reception if you have used the bathroom, so that it can be wiped down after each use
  • Advise us immediately if you do become unwell and are infected with COVID-19 after your appointment/treatment
  • In the event that we have to cancel your appointment due to closure, please visit our website as we will keep this updated with the current situation. You will then know when to be in contact with us to reschedule.

In times like these we must be mindful of others. It is possible that for most of us the illness will come and go, but for those at risk the above measures will help ensure their safety. We thank you for your co-operation, patience and understanding. We look forward to resuming normal operations when allowed to do so.

All the very best everyone, please be safe and take care as we work through these challenging times together.

MARCH 2020                                    CHANGE OF DAYS FOR DR TRINH DU

As of March 2020, Dr Trinh will be NOW working TUESDAY and FRIDAY instead of Thursday. Apologies for any inconvenience

10th June 2019                                      QUEENS BIRTHDAY CLOSED

If you have any urgent concerns during this time. Please phone Dr Mark  - 0412 044 561. We will RE OPEN ON TUESDAY 11th June .

25th APRIL  2019                                  ANZAC DAY CLOSED 

APRIL 19th - 22nd  2019                    EASTER BREAK

If you have any urgent dental concern during this time you can call Dr Mark on his mobile 0412 044 561. We will RE OPEN ON TUESDAY 23rd April .

21st DECEMBER 2018

Emotional day today saying  goodbye to Denise who has been with us for many many years. Great friendships have been made, becoming like one of the family. We wish Denise and her family all the best in their new adventure. You are an amazing lady Denise and you deserve all the happiness in the world.

Denise's Last Day @ VSD

DECEMBER 2018                         - CHRISTMAS HOLIDAY HOURS 

VERMONT SOUTH DENTAL WILL BE CLOSED FOR THE CHRISTMAS BREAK - from Friday 21st Dec  - and re open on Thursday 3rd January 2019.

-If you have any urgent dental concerns during this time please call Mark on his mobile 0412 044 561

 

VSD - 2018 Christmas party

 

2019 VSD Christmas Party

 

We had a Fun but sad night, this being the last Chrissy party with Denise. She is all packed up and ready to relocate to Sunny QLD.

 4th - 5th Nov 2018                            CLOSED for Melbourne Cup weekend 

 

11th  JULY  2018                               -SURGERY CLOSED FOR THE DAY

 

 6th JULY  - 15th JULY 2018       -MARK WILL BE ON ANNUAL LEAVE 

Don't worry, you will still be able to book your appointment in with Dr Trinh Du during this time, as we will still be open ( excluding  Wednesday 11th July)

25th APRIL  2018                                     -ANZAC DAY CLOSED 

 

MARCH  30th - APRIL 3rd                   -EASTER BREAK

If you have any urgent dental concern during this time you can call Dr Mark on his mobile 0412 044 561. We will RE OPEN ON TUESDAY 3rd April  - 

 

MARCH  12th                                     -LABOUR DAY LONG WEEKEND 

VERMONT SOUTH DENTAL WILL BE CLOSED FOR THE LABOUR DAY LONG WEEKEND AND WILL RE OPEN ON TUESDAY 13TH MARCH - If you have any urgent dental concerns during this time please call Mark on his mobile 0412 044 561

 

16th FEBRUARY  2018                   -  SURGERY CLOSURE 

VERMONT SOUTH DENTAL WILL BE CLOSED ON FRIDAY 16TH FEBRUARY  as Mark will be travelling to Sydney for a Course and the girls will be taking a short break. We will re open on Monday 19th February and apologise for any inconvenience this may course. 

- If you have any urgent dental concerns during this time please call Mark on his mobile 0412 044 561. For all other enquiries please leave a message on 9803 2188 or email on reception@vermontsouthdental.com.au

 

 DECEMBER 2017                        - CHRISTMAS HOLIDAY HOURS 

VERMONT SOUTH DENTAL WILL BE CLOSED FOR THE CHRISTMAS BREAK - from Friday 22nd Dec  from 1:00 pm - and re open on Thursday 4th January 2018.

- If you have any urgent dental concerns during this time please call Mark on his mobile 0412 044 561

 

 NOVEMBER 2017                         - CUP DAY 

WE WILL BE CLOSED FOR THE CUP WEEKEND - MONDAY 6TH NOVEMBER - RE OPEN ON WEDNESDAY 8TH NOVEMBER

 

 23rd JUNE  - 15th JULY 2017       -MARK WILL BE ON ANNUAL LEAVE 

MARK WILL BE TAKING A WELL EARNED REST FOR A COUPLE OF WEEKS TO TRAVEL TO EUROPE TO SEE WHERE HIS PARENTS GREW UP. Vermont south dental will still be open during this time so you will be able to book your appointment in with Dr Trinh Du

MARCH  25th - 28th                    -EASTER BREAK

VERMONT SOUTH DENTAL WILL BE CLOSED FOR THE EASTER BREAK AND WILL RE OPEN ON TUESDAY 29TH MARCH - If you have any urgent dental concerns during this time please call Mark on his mobile 0412 044 561

DECEMBER 2016                         - CLOSED OVER THE HOLIDAYS 

We will be closed over the Christmas break from Friday 23RD Dec  1:00 pm - and re open on Monday 4th January.

VERMONT SOUTH DENTAL WILL BE CLOSED FOR THE CHRISTMAS BREAK - If you have any urgent dental concerns during this time please call Mark on his mobile 0412 044 561

NOVEMBER  2016                        - CUP DAY 

WE WILL BE CLOSED FOR THE CUP WEEKEND - MONDAY 6TH NOVEMBER - REOPEN ON WEDNESDAY 8TH NOVEMBER

 

15th  JULY - 15th AUGUST 2016      - TRINH  WILL BE ON ANNUAL LEAVE 

TRINH WILL BE TAKING A WELL EARNED REST  FOR A TRIP WITH HER FAMILY TO THE U.S. Vermont south dental will still be open during this time so you will be able to book your appointment in with Dr MARK OBLAK

27th JUNE - 11th  JULY  2017     -MARK WILL BE ON ANNUAL LEAVE 

Mark is travelling to VIETNAM with his Family and a few other Families. Vermont south dental will still be open during this time so you will be able to book your appointment in with Dr Trinh Du

MARCH 2016                         -  ANOTHER SAD GOODBYE 

After 4 years with us - Emily has decided to take on more days work at her other Job and we wish her well with her future.

MARCH 2016                          -  WE HAVE A NEW SIGN !!!

ITS HERE!   After a very Long wait .... OUR NEW SIGN.. IS FINALLY HERE !  And we think it looks Fantastic! Let us know what you think .

SIGN GALLERY have been fantastic to deal with, to what has turned out to be quite a tricky installation, with many variables to deal with.  They have dealt with them all extremely professionally and we have no hesitation in recommending SIGN GALLERY as we love the result. If you need new signage call Paul or Sabi on 9761 6303  or email them on  info@sign gallery.com.au

 CLOSED OVER THE HOLIDAYS

We will be closed over the Christmas break from Friday 25th Dec - and re open on Monday 4th January.

 NOVEMBER 2015                 - CUP DAY LONG WEEKEND

WE WILL BE CLOSED FOR THE CUP WEEKEND - MONDAY 2ND NOVEMBER - REOPEN ON WEDNESDAY 4TH NOVEMBER

OCTOBER 2015                       - JULIE IS BACK 

After a short Time away - We are happy to say - JULIE IS BACK !!!

 SEPTEMBER  2015           - NEW MESSAGES ON HOLD 

10th September - To help inform our patients better of our services we now have messages on hold. We have finalised our Logo and will soon be upgrading our signage for a fresh new Look 

AUGUST 2015                   -   WELCOME LISA 

We would like to welcome Lisa O'hea to our team, Lisa has extensive dental nursing history and is currently studying toward a practice management accreditation.

MAY 2015                           -   CPR COURSE

Friday 22nd May - All Staff at Vermont South Dental will be undertaking their regular CPR and First Aid training.

Whilst no appointments have been made for this day, the phones and the surgery will still be open to take your call.

APRIL 2015                   -   NEW AND EXCITING THINGS ARE IN THE PIPELINE FOR VERMONT SOUTH DENTAL

Keep an eye out for our updated recall cards which have now been printed.

Our website is currently undergoing constant updates and will soon be upgraded to mobile optimization - to help you to obtain information via your tablet or mobile.

LOGO CHANGE - we will soon be changing the look of Vermont South Dental

MARCH 2015                - SAD TO SAY GOODBYE TO JULIE 

After 16 years with us, Julie's decided to make a change and has taken a job in the city close to where she lives.

We would like to wish Julie all the best in her new career change.

CONTACT US